System status messages

Symptoms

Causes

Actions

Lamp failure

A problem with the light source

Check the light source

Short circuit

Short circuit on load - over 100% of nominal load

Remove short circuit or decrease load

Open circuit

Open circuit - 0% of load detected - the light source probably disconnected

Reconnect or replace the light source

Load decrease

Decrease of load detected - the LED source is partially defected

Fix or replace the light source

Load increase

Increase of load Detected - the LED source is partially defected or a new light source is connected

Fix or replace the light source

Current protector active

Active current protection - load anomaly detected

Check the actual load of this driver

Thermal shutdown

Temperature too high - luminaire is turned off

Cool the luminaire and prepare better temperature conditions for this device

Thermal overload with light level reduction

Temperature too high - the power of the luminaire is reduced - if the temperature keeps rising, thermal shutdown may occur

Cool the luminaire and prepare better temperature conditions

Reference measurement failed

Incorrect configuration of the luminaire (manufacturing defect)

Replace the luminaire

Circuit failure

Problem with the emergency module

Replace the emergency module

Battery duration failure

Battery operation is enabled but the battery backup duration time is below the minimum value

Replace the battery

Battery failure

Battery short-circuit, disconnection or battery defected

Replace the battery