Network troubleshooting

Owned by Joanna Kozakiewicz
Aug 11, 2023
2 min read

Main WebApplication

Symptoms:

  • Lack of possibility to monitor the system

  • No possibility to trigger any actions in the system

The user interface and access to system functionality:

  • Displaying information from individual modules/luminaires, monitoring

  • Triggering actions on devices in the system

  • Communication with a user who is on the same network through the website page

LogicEditor WebApplication

Logic editing interface of the lighting system:

  • Graphical logic editor of lighting system operation

  • Using it to create a logic of the lighting system

  • Communication with a user who is on the same network through the website page

Consequences resulting from lack of access to the service:

  • Lack of possibility to adapt the logic of the lighting system operation

VERTEX-to-VERTEX InternalMessageBUS

Service launched on VERTEX control units that are in the same local network, responsible for:

  • exchange of messages between VERTEX control units

  • synchronization of data between VERTEX control units

Consequences resulting from lack of access to the service:

  • Total lack of control on lighting devices

VERTEX-DISCOVERY NeighbourhoodDISCO

The service is used to communicate with the netconfig application. The application is used for the initial configuration of VERTEX control units. The configuration is made once during the system setup or in emergency situations that require service.Enables changing:

  • The group in which Vertex works (1-8 or ungrouped)

  • The default gateway for each selected group

  • Subnets for each of the selected groups

  • DNS for each selected group

  • IP address for each device

Consequences resulting from lack of access to the service:

  • It is impossible to correctly start the VERTEX controller (change network parameters, remember addresses of modules/luminaires)

SSH-port

Service that allows direct service access to the VERTEX controllers. Login and access only by Glamox.

Consequences resulting from lack of access to the service:

  • There is no possibility to carry out service work remotely.

ServicePort

The service is used for local failure diagnostics. Login and access only by Glamox.

The consequences resulting from lack of access to the service:

  • There is no possibility to carry out service work remotely.

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