Troubleshooting & FAQ
Welcome to the troubleshooting and FAQ section!
This section is currently under construction, which means not all articles have been changed to the MUI software version. Those articles have been marked for you using the
Type what are you looking for or choose from the list below.
- The most common errors
- System status messages
- Vertex factory reset
- Time synchronization
- 3.1.30-3.1.38 to 4.1.1 update with Scenarios
- Groups synchronization
- Broadcasting buttons in the E2D system
- Measurement of the DALI bus current
- How to remove/replace a single luminaire?
- DALI-2 devices are not visible in the Node-RED
- Netconfig doesn't detect Vertex controllers
- How to resolve the "DALI noise detected" problem
- Backward compatibility with CTI/CTI2
- Device limit on the Vertex
- Vertex group & Vertex cluster
- Adding new Vertex to Cluster / Merging Clusters
- Commissioning more devices then limit
- How to resolve the "Vertex cluster: cannot read property hasOwnProperty' of null" error in the Node-RED
- Sending information between two separate clusters
- Network troubleshooting
- Password reset
- VX scenario PID adjustments
- DALI-Monitor