This documentation is for older software versions (up to 3.1.29). If you have software version 3.1.30 or higher, go to MODERN Home
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⚙ Troubleshooting

Occurrence likelihood

High

Severity

Low

Symptoms

After supplying the Vertex 3, the SSID from the WiFi card is not visible (see Quick start)

Couse

A bug in 3.0 and 3.1 firmware versions.

Temporary solution

Plug the ethernet cable to enable SSID. Use the ethernet cable to connect with your device.

Direct solution

The bug will be fixed in the new firmware version.

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