Removing components from the network

Each of the Wireless Zigbee components is secure i.e. devices once claimed by a user cannot be used by another user. In case any adaptations are needed on an existing installation, these Wireless Zigbee wireless components need to be removed from the app. Only then, the removed devices can be used in other groups, projects or by other users. Either entire group or single devices can be removed via the Glamox Zigbee Commissioning app.

  • Removing a single light: In the group overview, choose the light to be removed by clicking on the three dots next to the light and then choose Remove from group. The intensity of the light goes to the full light level. Repeat this step for other individual lights in the group.

  • Removing switches: In the group overview, go to Switches tab. Click on the three dots and choose Remove all switches.

  • Removing a group: Same as the above 2 scenarios, a group is removed by clicking on the three dots and choosing Remove group. As feedback, the intensity of all lights goes to the full light level.

When Remove Group does not finish in the first attempt, advise making a second attempt to finish.

For the removal of switches all devices of the group controlled by a switch need to be in the range of the smartphone.

In case of not being able to delete sensor by methods mentioned above please check:

Restoring factory settings - Maintenance mode