This documentation is for older software versions (up to 3.1.29). If you have software version 3.1.30 or higher, go to MODERN Home |
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(Classic) GUI notifications
The list of notifications you may experience in the GUI, possible causes and actions you should take to resolve them.
Symptoms | Causes | Actions |
Lamp failure | A problem with the light source | Check the light source |
Short circuit | Short circuit on load - over 100% of nominal load | Remove short circuit or decrease load |
Open circuit | Open circuit - 0% of load detected - the light source probably disconnected | Reconnect or replace the light source |
Load decrease | Decrease of load detected - the LED source is partially defected | Fix or replace the light source |
Load increase | Increase of load Detected - the LED source is partially defected or a new light source is connected | Fix or replace the light source |
Current protector active | Active current protection - load anomaly detected | Check the actual load of this driver |
Thermal shutdown | Temperature too high - luminaire is turned off | Cool the luminaire and prepare better temperature conditions for this device |
Thermal overload with light level reduction | Temperature too high - the power of the luminaire is reduced - if the temperature keeps rising, thermal shutdown may occur | Cool the luminaire and prepare better temperature conditions |
Reference measurement failed | Incorrect configuration of the luminaire (manufacturing defect) | Replace the luminaire |
Circuit failure | Problem with the emergency module | Replace the emergency module |
Battery duration failure | Battery operation is enabled but the battery backup duration time is below the minimum value | Replace the battery |
Battery failure | Battery short-circuit, disconnection or battery defected | Replace the battery |