Make sure that you've completed the previous step: Vertex software updating.
Clear the devices on the bus(es) to be sure they will be properly read and addressed by the Vertex unit.
Instructions
Log into the Vertex GUI as an administrator.
Go to the Settings section and then go to the Vertex cluster tab.
Click the Actions drop down list and choose the DALI bus you’d like to reset.
Clearing devices may take a while, usually about 30 seconds. After this operation, the Vertex controller finds the devices connected to the DALI port again and assigns addresses to them. This may take several minutes.
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