Standard method
Each of the Wireless Zigbee components is secure i.e. devices once claimed by a user cannot be used by another user. In case any adaptations are needed on an existing installation, these Wireless Zigbee wireless components need to be removed from the app. Only then, the removed devices can be used in other groups, projects or by other users. Either entire group or single devices can be removed via the Glamox Zigbee Commissioning app.
Removing a single light: In the group overview, choose the light to be removed by clicking on the three dots next to the light and then choose Remove from group. The intensity of the light goes to the full light level. Repeat this step for other individual lights in the group.
Removing switches: In the group overview, go to Switches tab. Click on the three dots and choose Remove all switches.
Removing a group: Same as the above 2 scenarios, a group is removed by clicking on the three dots and choosing Remove group. As feedback, the intensity of all lights goes to the full light level.
When Remove Group does not finish in the first attempt, advise making a second attempt to finish.
For the removal of switches all devices of the group controlled by a switch need to be in the range of the smartphone.
Safe Mode
In some cases, for instance, when a cell phone is lost, components cannot be removed via the standard method. In that situation, components can be reset via the Safe Mode.
The luminaires must be powered ON for more than 15 seconds.
Power OFF mains for more than 10 seconds but less than 15 seconds (disconnect device from mains).
Power ON mains for more than 2 seconds but less than 10 seconds (reconnect the device to mains).
Repeat the above process 4 times.
On the 5th cycle, leave the fixtures powered ON at the end. You should see a short dim-down/dim-up signal. Sensors are now in Safe Mode.
Scan with Device Maintenance to discover the sensors that are now In Safe Mode and Reset them.
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