Please be aware that this is a legacy version of the support site. If you have software version 3.1.30 or higher go to MODERN Home

(Classic) System backup - creating

Backups are available for software version 3.1.22 or later.

  1. Go to Settings section in Vertex GUI.

2. Login using your admin password if needed.

3. Scroll down to Backups section and click the “Create Backup” button.

4. Wait for a backup creation - it may take several minutes. Waiting time depends on how big is your system. After backup creation, file will be automatically downloaded by your browser.