If the contact exists but is not yet added to the portal click here.
1️⃣
Go to the “Accounts” view and locate the account to which you want to add a new user.
Ensure you are viewing the correct account by verifying the account name displayed within the orange-highlighted box.
2️⃣
Click on “Contacts” - here you will see all the related contacts of the account displayed within the blue-highlighted box.
Please ensure your contact does not exist before moving on to step 3.
3️⃣
Click the “New Contact” button.
You will then be asked to fill in your contact information.
Please enter an individual email address that only your Contact uses
Click the “Save” button when finished. Your newly created contact will now show up in the Account contact list highlighted in the Blue Area
4️⃣
Select the contact you want to give access to the portal from the contact list
5️⃣
Click the "Create User" button on the Contact page to onboard the contact to myGlamox.
This will trigger a welcome email to the contact’s email address (entered in the Contact Information section). The email will include instructions for setting up a password.
6️⃣
After the Customer has created a password, you can “Log in as User”.
Clicking the “Log in as User” will take you to the myGlamox Portal as a Contact.
MEMBERS:
- Odd Inge
- Mandy
- Indina