Add Items
The price displayed in the portal reflects the amount set when the product was first added; if the price changes later, adding the same product again will show the updated price, leading to different prices for the same item.
Example:
The first line was added when the account discount rate was set to 30%.
The second line was added when the account discount rate was set to 10%.
Place Order
(Explain all credentials for Place order button to be Active)
When Status is set to “Waiting Feedback” in [Case Flow], the customer will have the option to place an order in the portal. When user has placed order, the Case status is set to “Awaiting Internat” in SF
Where does the placed order go?