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To start using the Tablet App, you need to create two accounts:

  • a Google Account to access the LiteIP Control App

  • a Tablet Account to control Project permissions for the tablet

Google Account (Google Authentication)

  1. First, create a Google account (e.g. sitename.customer@gmail.com).

Every tablet used with the LiteIP Control App must have its own (valid) Google account. This is normally created by the person who sets up the tablet from scratch.

2. Send a request to license@liteIP.com to license the account for the App.

3. Wait for the welcome email.

4. Log in to your Google account on the tablet you wish to download the LiteIP Control App on.

5. Go to the link from the welcome email: play.google.com/apps/testing/liteip.liteip3

We recommend copying and pasting the link into Chrome instead of clicking, this will bypass having to log in again.

6. Download and open the App.

Note: Once you have a licensed Google account, your Portal administrator will need to create a LiteIP Tablet Account to allow authorisation of tablet use.

Tablet Account (Glamox Authentication)

Glamox will now have to create a LiteIP Tablet Account via the LiteIP Portal to enable tablet use.

  1. As an existing Glamox LiteIP Portal user, login to the Portal.

  1. Click ‘Admin Area’ and ‘Manage Users’.

  1. Then click ‘+ New User’, once you have clicked on + New User, begin to fill in the missing information. To ensure this account is tablet use authenticated, make sure ‘Tablet User’ is ticked, along with additional features such as ‘Dashboard User’, ‘Show Help on Tablet’, ‘Test User’ and ‘Allow Project Creation’. Once all details are filled in, press ‘Create’.

Note: If you are creating a new user for a Glamox employee, when entering the ‘User Email (for login), this can be the same as the tablets Gmail account or it can be the users Glamox work email. However, you are creating a new account for an end user, please use the same Gmail as the tablet for consistency.

  1. Once the LiteIP Tablet Account has been created, select the LiteIP Control App.

2. You’ll see a splash screen that will ask for some information about you. For the first box, select Login with Google.

3. Choose your Google account.

4. For the second box, select Enter Account Name.

5. Enter your email address used to create the LiteIP Tablet Account on the LiteIP Portal – make sure there are no spaces

6. For the third box, click Select Postcode.

7. A list of accessible postcodes will show up in the dialogue box to the right. Select yours.

If the LiteIP Account has not been granted access to a specific project OR customer group by a Glamox Dashboard Account User, then the only postcode available will be ‘N01 5ET’ (the user will then be able to create a new postcode within the LiteIP Control App if the ‘Allow Project Creation’ box was ticked in step 3). However, if the user was assigned to an existing postcode or customer group, then all assigned postcodes will be available in the popup dialog box.

8. Connect the LiteIP-Mate (DONGLE) on this screen OR you can do it in the App later on.

9. Press the Go button on the right of the screen.

You must have three of the following to gain access to the LiteIP Control App:

Google Account à LiteIP Account à Active Postcode

OR

Google Account à LiteIP Account à LiteIP Mate

10. On the Tablet App, to get to the Login page, Click the Postcode on the Luminaires page. Now enter the missing details to connect to the LiteIP server:

Username – LiteIP tablet account created in the Portal 

Google – Google account linked to the tablet

Then click ‘Connect to LiteIP’

If the user has access to multiple existing projects, they will now show up in the ‘Server’ list.

If two physical tablets try to use the same Google Account, then only the first one to connect to the Wireless Radio Server will be able to connect. If you cannot login from a tablet, the most likely cause is that the Google Account has been used on another tablet. If you continue to use a tablet in this way it will lead to synchronisation problems and loss of data. If you have two tablets and wish to use them both with the Wireless Radio App then you must have two licenced Google accounts, one for each tablet.

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