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Quick access to headers on the
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You can filter your list view between “view all” and “In Progress”.
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If you want information on how to edit an order click this link please. |
Values wiki table
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Glamox Customer Portal
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Source (LN/Salesforce, InRiver)
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Description
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Filter descending/ascending availability
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NR.
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Line number (en ekstra 0?)
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✔️
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Image
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Product image is retrieved form InRiver
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Item number - overskrift??
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✔️
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Suspended, ceiling surface → hva mer?? Overskrift? Type
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?
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Quantity
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Displays the total amount of each item in the order, and how many items are delivered?
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✔️
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Dates
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Shows “Planned Receipt Date or cancelled
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✔️
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POS.
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Position of sale?
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✔️
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Status
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The current status of the order:
Approved, Cancelled, Closed, Draft, Invoiced, In Progress, Partly Shipped, Shipped, Warehouse
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✔️
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🚚
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A truck icon appears if your order is shipped…
If you click on it it will direct you to a link with shipment information
When you click on a particular line, a summary of the selected product will appear in the upper right corner. Here, you can view advanced specifications and access the Data Sheet.
Information Card Values wiki
Files Value
This filter shows files related to the order.
File types:
Invoice
Order Confirmation
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page
📌 Download Product Documentation
Request Changes
You can request changes to the item quantity and requested date for your order by clicking the "Request Changes" button, which will automatically create a case with a dedicated case number.
Additionally, you can add a note with further information. This note will be visible in the "Description Information → Description" field of the case in Salesforce.
Downloading Product Documentation
The following types of product documentation are available for download:
Product Sheet
User Manual
Certificate
Declaration of Conformity
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Please note that only existing documentation is available for download from the web. Some items may not have all the documentation types. |
What happens when you download documents
Select the documentation types you wish to download and click the Download button. All available files will be saved as a zip folder named "ItemFiles.zip" in your computer's Downloads section.
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Report a claim
A case is created when reporting a claim.
You can add a description with additional details about the claim. This description will appear in the "Description Information → Description" field of the case in Salesforce.
The contact can also upload files for further clarification. These files will be available under the "Files" section of the case in Salesforce.