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In the Inside an Order view, you can

...

  • Request changes

  • Download Product

...

  • Documentation

  • Report a claim

  • Add the

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  • request to a

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  • site/

...

  • object

You can filter your list view between

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View All and

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Approved.

Request

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Changes

You can request changes

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to the item quantity and

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requested date for your order, and a case

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will automatically be created when

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you click the "Request Changes" button.

You can also add a note with additional information, this note will be

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visible in the

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"Description Information →

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Description field of the case in Salesforce.

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Downloading Product Documentation

The following types of product documentation are available for download

...

:

  • Product

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  • Sheet

  • User

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  • Manual

  • Certificate

  • Declaration of

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  • Conformity

Note

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Please note that only existing documentation is available for download from the web

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. Some items may not have all

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documentation.

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Info

If you want information on how to edit an order click this link please. n%%% TA BORT?!

Values wiki table

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Glamox Customer Portal

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Source (LN/Salesforce, InRiver)

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Description

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Filter descending/ascending availability

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NR.

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Line number (en ekstra 0?)

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✔️

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Image

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Product image is retrieved form InRiver

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Item number - overskrift??

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✔️

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Suspended, ceiling surface → hva mer?? Overskrift? Type

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?

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Quantity

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Displays the total amount of each item in the order, and how many items are delivered?

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✔️

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Dates

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Shows “Planned Receipt Date or cancelled

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✔️

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POS.

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Position of sale?

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✔️

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Status

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The current status of the order:

Approved, Cancelled, Closed, Draft, Invoiced, In Progress, Partly Shipped, Shipped, Warehouse

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✔️

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🚚

...

A truck icon appears if your order is shipped…

If you click on it it will direct you to a link with shipment information

When you click on a particular line, a summary of the selected product will appear in the upper right corner. Here, you can view advanced specifications and access the Data Sheet.

Information Card Values wiki

image-20240618-074301.pngImage Removed

Files Value

This filter shows files related to the order.

File types:

  • Invoice

  • Order Confirmation

...

What happens when you download documents

...

By selecting the documentation types you want to download and clicking the Download button, all available files will be downloaded to the Downloads section on your computer. The file(s) will be saved in a

Image Added

In the Inside an Order view, you can

  • Request changes

  • Download Product Documentation

  • Report a claim

  • Add the request to a site/object

You can filter your list view between View All and Approved.

Request Changes

You can request changes to the item quantity and requested date for your order, and a case will automatically be created when you click the "Request Changes" button.

You can also add a note with additional information, this note will be visible in the "Description Information → Description field of the case in Salesforce.

Downloading Product Documentation

The following types of product documentation are available for download:

  • Product Sheet

  • User Manual

  • Certificate

  • Declaration of Conformity

Note

Please note that only existing documentation is available for download from the web. Some items may not have all documentation.

What happens when you download documents

By selecting the documentation types you want to download and clicking the Download button, all available files will be downloaded to the Downloads section on your computer. The file(s) will be saved in a

Image Added