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Sometimes, there might be a situation that devices won’t be properly read and addressed by the VERTEX Vertex controller. By clearing the devices on the bus(es) you can resolve these issues.

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  1. Log in as an administrator to the VERTEX Vertex GUI.

  2. Go to the Devices/Groups section and then select Settings.

  3. Select the Vertex/Port tab and choose ports on which you want to clear devices.

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4. Select Clear devices action from the panel below. Then confirm your selection in a window with Run.

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Info

Clearing devices may take a while, usually about 30 seconds. After this operation, the VERTEX Vertex controller will again find and address devices connected to the DALI port. This may take several minutes.