The documents in this space explains the business logic behind the customer portal and how actions in Salesforce affect the portal and vice versa. It serves as a guide to help intern sales staff understand the relationship between both systems. This is a living document and will be updated regularly as the portal evolves.
The Glamox Customer Portal is designed to display valuable sales information from Salesforce, production information from LN, and product documentation from InRiver. Moreover, together with your customer you’ll be provided with an in-depth view showcasing all placed orders, complete with information like order ID, customer reference, position details, delivery status, product descriptions and product sheets.
Getting started
📌 How to Log in to the myGlamox Portal
📌 How to Create or Deactivate a Contact
📌 How to Activate Glamox Online Features (Admin only)
Structure
On the top right side of the pages, you will find the Profile icon. Here you can administrate your profile information and manage your team if you have an admin account.
Main Pages
The Portal has four main pages, depending on your account's module layout. For more information on myGlamox modules please visit the please visit the myGlamox module page.
You can navigate to any of the pages by clicking the corresponding icons on the left side of the screen. More information about each page is provided below:
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