NOTE: Setting of IP on gateways is not yet possible to do on site, without special software. If your system engineer does not have this software and training, the IP’s need to be set up before the gateways are installed
Connect the gateways to power and ethernet
If DALI gateway, also connect DALI line(s)
Connect the access point to 24V power and ethernet
Make sure the access point has access to the network where the gateways are connected
Only the access point speaks to the Glamox Connect cloud. The access point communicates with all gateways and administer the two-way communication between the gateways and the cloud
If needed, change the IP’s of the gateways to preferred IP address (See note!)
If Glamox Wireless Zigbee the gateway needs to be set up with an access code to connect access point to the gateway
Follow gateway manual to go to admin page, usually 10.0.28.190
Make sure to be on same local network to reach the gateway
Go to Security tab and activate “Access code”
Use access code 1337 (default for the gateway integration) or the access code part of the QR code on back of gateway.
Press “Activate” to allow for new connections for 5 minutes. The gateway integration needs to start within these 5 minutes. If successful you will see the access point connected to the gateway.
The IP’s and access code are given to the Glamox Connect installer
NOTE: In the future this will be available in the admin interface for the customer
Finding a device from the mac address
Make sure you are connected to the same network as the device. Then open a terminal (for example Command Prompt on Windows). Type in “arp -a” and you will get a list of devices with their IP and mac address (physical address).
Find the IP address (internet address) related to your MAC address
DALI gateway
To change the IP on the DALI gateway, use a free tool like Lantronix. Make sure you are connected to the same network and search for devices.
Choose the gateway you want to change on the left side menu and press “Assign IP”. Follow the instructions to configure the IP settings
The gateway has pullout panels on top and bottom of the front. Here you can find detailed information about the gateway like the mac address.
Zigbee gateway
Follow gateway manual to go to admin page, usually 10.0.28.190.
You can change the network settings of the gateway under “Network settings”.
If you can’t find the IP of the gateway, search for the gateways mac address on the network.
You can find the mac address of the gateway on the back of the gateway.
Access point
The access point is a linux computer, in the form of a Kunbus RevPi Core 3+. This is a industry grade Raspberry Pi 3+ compute module, running a customized linux distribution.
The device is set up to receive IP via DHCP. To set up static IP, contact Glamox technicians.
For Glamox technicians to reach the device, it is set up with ZeroTier. This requires UDP 9993 to be open out of the network. If the network is set up with DHCP, it will automatically connect, and the technicians can reach the device. As a fallback, a USB 4G modem can be connected to bypass any firewalls while setting up the system.
Tested 4G modems
Huawei E3531
Note: USB 4G modems that acts as a network interface, without PIN code, can work. Try on your own machine to verify no drivers are needed, and the dongle acts as a normal network interface (no special software required)
Network requirements
DHCP
Internet access
Port 9993 UDP open out
Port 1883 TCP open out