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If you have emergency devices on your site you will in most cases encounter battery failure at some point. This means that you will need to replace the battery or the device itself in order to correct the situation.

Emergency devices are designed to adhear to a standard of how long the device will operate on battery if the power supply is disrupted. You will get a battery failure warning when the battery capacity is no longer sufficient to keep the device on for the required amount of time.

Below you will find instructions you need to follow to fix this fault. Choose the path that is coherent with the way you are solving the issue.

Step-by-step instructions

1.a. Replacing entire device

If you are replacing the entire device, follow the local systems recommomendations to replace and commision the device.

Follow the guide Connect - Replace device on how to replace a device in Glamox Connect

1.b. Replacing battery only

Follow the device user manual on how to change battery in the emergency device. There is no need to re-program or commision the device following a battery replacement

2 Re-test emergency device

After servicing the emergency device, either by replacing it or by only changing the battery, it is important to re-test the device.

It is recommended to let the device charge for a minimum of 48 hours after powering up the device with a new battery before executing emergency tests

If you are using the local system to trigger emergency tests, please follow the guide for the local system on how to schedule emergency tests for the serviced device.

Scheduling emergency tests in Glamox Connect

You can use Glamox Connect to schedule tests for the service device automatically, or you can run manual tests.

If the device has been replaced, double check that the emergency device is connected to a light group and has future tests already scheduled. If the tests have tests scheduled and the test timings are suitable you are finished.

You can find this on the device details page:

image-20240506-100136.png

If the device does not have emergency group assignment and/or missing test schedules you have to correct this by following the description in Emergency light setup

If you wish to change the test timing you willl need to change the test schedule as described in Emergency light setup to set the desired test schedule to fit your needs

Manual emergency tests

If there is not too many emergency devices being service, it might be easier to run tests for these manually to avoid having to change entire schedule for all emergency devices.

You can do this from the device detail page.

Click on Controls (1.) and then click on icons to either start funtional test or duration test (2.)

Remember to give enough time for the device to fully charge the battery before executing the tests. The duration test will run a full test of the battery to check its capacity.

image-20240506-100256.png

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