My Profile

Personal Information

Here you can change your contact information. These values will be updated to the same Contact in Salesforce.

Change Password

In order for the contact to be able to change password here are the credentials:

• Remember old password

• New password must consist of

  • At least 8 characters

    • At least 1 Capital letter

    • At least 1 Number

    • At least 1 symbol

By clicking the change password button, the password is change.

My Team

This feature is only available if you are set as an administrator.

Under the “My Team” section, all Contacts within your account with a Portal User will be shown.

Roles

Admin role

• Able to edit all Portal user contacts within the Account

  • Personal Information

  • MyGlamox Role

  • Disable contact

Member role

If your account role is "Member," you will only have access to edit your own contact information. You will not be able to edit the information of other users.

Create Contact

Edit Contact

No Longer Employed

Selecting "No longer employed" for a user will deactivate their account, preventing access to the customer portal. The contact will remain visible in Salesforce under Contacts. To reactivate the contact, simply uncheck the "No longer employed at company" box in Salesforce under Contact Details.

myGlamox role

create new contact