e📌 📌 Create a myGlamox Portal user in Salesforce
:📌 How to disable Create a myGlamox Portal user in myGlamox
📌 How to log in to deactivate a myGlamox Portal user
Create a myGlamox Portal
userFromUser in Salesforce
| Info |
|---|
If the contact exists but is not yet added to the portal jump to the correct step here. |
1️⃣
Go to the “Accounts” view and locate the account to which you want to add a new user.
Ensure you are viewing the correct account by verifying the account name displayed within the orange-highlighted box.
2️⃣
Click on “Contacts” - here you will see all the related contacts of the account displayed within the blue-highlighted box.
Please ensure your contact does not exist before moving on to step 3.
3️⃣
Click the “New Contact” button.
You will then be asked to fill in your contact information.
| Note |
|---|
Please enter an individual professional work e-mail address that is unique to you contact. |
Click the “Save” button when finished. Your newly created contact will now show up in the Account contact list highlighted in the Blue Area on image guide 1.
4️⃣
| Anchor | ||||
|---|---|---|---|---|
|
Select the contact you want to give access to the portal from the contact list
5️⃣
Click the "Create User" button on the Contact page to onboard the contact to myGlamox.
This will trigger a welcome email to the contact’s email address (entered in the Contact Information section). The email will include instructions for setting up a password.
6️⃣
After the Customer has created a password, you can “Log in as User”.
The button will automatically be changed to Log in as user.
Clicking the “Log in as User” will take you to the myGlamox Portal as a Contact.
How to disable Create a myGlamox Portal
userIf a Contact is no longer an employee in the organization, please deactivate the Contac’s access to the myGlamox PortalUser in myGlamox
By creating a new contact from myGlamox, a new contact is added to the Account in Salesforce.
In myGlamox Customer Portal
In salesforce
You do not have an account
1️⃣
Click “Request Access!”
2️⃣
You will then be asked to fill inn a email address. This address must be an existing email in the Glamox Customer System in order to get access. Please use your corporate email address.
3️⃣
Click “Create new user” and check the inbox of the given email address for further instructions.
| Note |
|---|
Please note that the Contact must be onboarded to the Portal by clicking Create User in the contact's page in Salesforce. After clicking “create user”, If you refresh your page the button will change to “log in as user”.  |
How to deactivate a myGlamox Portal user
Selecting "No longer employed" for a user will deactivate their account, preventing access to the customer portal. The contact will remain visible in Salesforce under Contacts. To reactivate the contact, simply uncheck the "No longer employed at company" box in Salesforce under Contact Details.
In Salesforce
1️⃣
Navigate to the Contact page of the content you want to disable.
2️⃣
In the Details view, click on the edit icon for the “No longer Employed at Company”
3️⃣
Tick of the checkbox for “No longer Employed at Company”
4️⃣
Click the blue save button to confirm disabling the Contact from the myGlamox Portal.
How to log in to In the myGlamox Customer Portal
Log in as a seller
In Salesforce, click “Log In As User”
Log in as a customer
Enter via the Glamox main website - myGlamox customer log in
⭐ Tip: Add the link to your favorites for easy access.
You already have an account
1️⃣
Fill in your existing username and password. Your username is typically your registered email address in our systems.
2️⃣
Click “Log in”
If have forgotten your password, you can reset it on the same page by clicking “Forgot your password?”
Please fill in you username and click reset, in order to get a reset-password link.
Navigate to my profile
Click on My Team
Click the three dots on the right of the contact you wish to deactivate
