📌 Roles

📌 myProfile

📌 Change Password

📌 myTeam

Roles

Administrator role

The first contact granted access to the customer portal will be assigned the administrator role by default. However, this can be modified in Salesforce, and multiple administrators are allowed.

Features of the administrator role:

• Able to edit all Portal user contacts within the Account

  • Personal Information

  • MyGlamox Role

  • Disable contact

• Create a new contact

• Onboard existing Contacts to the customer portal.

For information on how to edit, create or deactivate a contact, please the Contact Management page. .

Member role

If your account role is "Member," you will only have access to edit your own contact information. You will not be able to edit the information of other users.

My Profile

Personal Information

By clicking edit contact, the contact can change it’s personal information. The values will be updated to the same Contact in Salesforce.

Change Password

In order for the contact to be able to change password here are the credentials:

• Remember old password

• New password must consist of

  • At least 8 characters

    • At least 1 Capital letter

    • At least 1 Number

    • At least 1 symbol

By clicking the change password button, the password is changed.

My Team

Info
Actions within MyTeam are only available if the contact is set as an administrator.

The MyTeam section displays all contacts associated with the account that have been onboarded to the myGlamox Customer Portal.