📌 Roles
My Profile
Personal Information
Here you By clicking edit contact, the contact can change your contact it’s personal information. These The values will be updated to the same Contact in Salesforce.
In Salesforce
In MyGlamox Customer Portal
Change Password
In order for the contact to be able to change password here are the credentials:
Remember old password
New password must consist of
At least 8 characters
At least 1 Capital letter
At least 1 Number
At least 1 symbol
By clicking the change password button, the password is changed.
My Team
| Info |
|---|
This feature is only available if you are the contact is set as an administrator as of January 24th.  |
Under the “My Team” section, all Contacts within your account with a Portal User will be shown.
Roles
In Salesforce
In myGlamox Customer Portal
Administrator role
The first contact granted access to the customer portal will be assigned the administrator role by default. However, this can be modified in Salesforce, and multiple administrators are allowed.
Able to edit all Portal user contacts within the Account
Personal Information
MyGlamox Role
Disable contact
Member role
If your account role is "Member," you will only have access to edit your own contact information. You will not be able to edit the information of other users.
Create a new contact
By creating a new contact from myGlamox, a new contact is added to the Account in Salesforce.
In myGlamox Customer Portal
In salesforce
| Note |
|---|
Please note that the Contact must be onboarded to the Portal by receiving a link to create a password. |
Visit the Contact page in Salesforce, and click create user.
Once your contact has created a password, and you have refreshed your webpage, If you refresh your page the button will change to “log in as user”.
Edit Contact
As administrator, you can edit contact's personal information. These changes will apply on the corresponding fields in Salesforce.
No Longer Employed
Selecting "No longer employed" for a user will deactivate their account, preventing access to the customer portal. The contact will remain visible in Salesforce under Contacts. To reactivate the contact, simply uncheck the "No longer employed at company" box in Salesforce under Contact Details.
