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My Profile

Personal Information

Here you can change your contact information. These values will be updated to the same Contact in Salesforce.

In Salesforce

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In yGlamox Customer Portal

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Change Password

In order for the contact to be able to change password here are the credentials:

  • Remember old password

  • New password must consist of

    • At least 8 characters

      • At least 1 Capital letter

      • At least 1 Number

      • At least 1 symbol

By clicking the change password button, the password is changed.

My Team

Info

This feature is only available if you are set as an administrator as of January 24th.

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Under the “My Team” section, all Contacts within your account with a Portal User will be shown.

Roles

In Salesforce

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In myGlamox Customer Portal

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Admin role

  • Able to edit all Portal user contacts within the Account

    • Personal Information

    • MyGlamox Role

    • Disable contact

Member role

If your account role is "Member," you will only have access to edit your own contact information. You will not be able to edit the information of other users.

Create Contact

By creating a new contact from myGlamox, a new contact is added to the Account in Salesforce.

In myGlamox Customer Portal

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In salesforce

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Note

Please note that the Contact must be onboarded to the Portal by receiving a link to create a password.

Visit the Contact page in Salesforce, and click create user.

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Edit Contact

No Longer Employed

Selecting "No longer employed" for a user will deactivate their account, preventing access to the customer portal. The contact will remain visible in Salesforce under Contacts. To reactivate the contact, simply uncheck the "No longer employed at company" box in Salesforce under Contact Details.

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myGlamox role

create new contact