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Finding a device from the mac address

If your access point can’t find the gateways the main issue is probably that they are not on the same network. If you are sure this is not the case, you can try to connect to the network yourself and search for devices.

Make sure you are connected to the same network as the device. Then open a terminal (for example Command Prompt on Windows). Type in “arp -a” and you will get a list of devices with their IP and mac address (physical address).

Find the IP address (internet address) related to your MAC address

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DALI gateway

To change the IP on the DALI gateway, use a free tool like Lantronix (https://www.lantronix.com/products/deviceinstaller/). Make sure you are connected to the same network and search for devices.

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The gateway has pullout panels on top and bottom of the front. Here you can find detailed information about the gateway like the mac address.

Zigbee gateway

The Zigbee gateway has a WebUI for easy setup. This WebUI can be reached from your access points WebUI at http://GlamoxConnectCore<serial>.local

Follow gateway manual to go to admin page, default http://192.168.0.211.
You can change the network settings of the gateway under “Network settings”.

Access point

The access point is a linux computer, in the form of a Kunbus RevPi Core 3+. This is a industry grade Raspberry Pi 3+ compute module, running a customized linux distribution.

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For Glamox technicians to reach the device, it is set up with ZeroTier. This requires UDP 9993 to be open out of the network. If the network is set up with DHCP, it will automatically connect, and the technicians can reach the device. As a fallback, a USB 4G modem can be connected to bypass any firewalls while setting up the system.

Tested 4G modems

• Huawei E3531

Note: USB 4G modems that acts as a network interface, without PIN code, can work. Try on your own machine to verify no drivers are needed, and the dongle acts as a normal network interface (no special software required)

Network requirements

• Multicast (optional, access point to discover gateways)

• DHCP (optional)

• Internet access